Privacy Policy
This Privacy Policy explains how we collect, use and protect personal data when you visit our website, create an account, buy our WordPress plugins, use our services, contact us or subscribe to our newsletter.
1. Who we are
The controller of your personal data is:
Frontel Patryk Kowalczyk
ul. Starodworska 1
80-137 Gdańsk
Poland
NIP: 8491573694
REGON: 382926069
E-mail: info@eventsforai.com
You can contact us at any time if you have questions about this Privacy Policy or the processing of your personal data.
2. What data we collect
Depending on how you use our website and services, we may collect the following data:
-
name and surname,
-
company name,
-
billing address,
-
VAT number or tax identification number,
-
e-mail address,
-
phone number,
-
account login details,
-
order and payment information,
-
invoice data,
-
license key information,
-
website URL connected with a plugin license,
-
WordPress version, plugin version and technical environment data,
-
support messages and attachments,
-
newsletter subscription data,
-
IP address,
-
browser and device information,
-
cookies and analytics data.
We do not collect full payment card details. Payments are processed by external payment providers.
3. Why we process your data
We process your personal data for the following purposes:
Account and customer panel
If you create an account, we process your data to provide access to your customer panel, purchased products, invoices, license keys, downloads and support.
Legal basis: performance of a contract.
Orders and payments
When you buy a WordPress plugin or another digital product, we process your data to complete the order, deliver the product, manage payments, issue invoices and handle accounting obligations.
Legal basis: performance of a contract and legal obligation.
Plugin licenses and updates
We may process your license key, e-mail address, website URL, plugin version, WordPress version and related technical data to activate licenses, verify valid use, provide updates, prevent abuse and improve product security.
Legal basis: performance of a contract and our legitimate interest.
Technical support
If you contact us for support, we process the data included in your message, including your e-mail address, name, website URL and any technical information you provide.
Legal basis: our legitimate interest and, where support concerns a purchased product, performance of a contract.
Complaints, refunds and legal claims
If you submit a complaint, refund request or any legal claim, we process your data to handle the request and protect our legal rights.
Legal basis: legal obligation and our legitimate interest.
Newsletter and marketing communication
If you subscribe to our newsletter, we process your e-mail address and, if provided, your name to send you e-mails about our products, updates, offers and educational content.
Legal basis: your consent.
You can unsubscribe at any time by clicking the unsubscribe link in any e-mail or by contacting us directly.
We may also store information about your consent and unsubscribe date to prove compliance with legal requirements.
Analytics and website improvement
We may use analytics tools to understand how visitors use our website, improve our content, measure performance and develop better products.
Legal basis: your consent where required by law or our legitimate interest where permitted.
Security and server logs
When you use our website, our server automatically records technical logs, including IP address, browser information, date and time of access and requested pages.
We use this data to maintain security, diagnose technical issues and protect the website from abuse.
Legal basis: our legitimate interest.
4. Cookies and similar technologies
Our website uses cookies and similar technologies.
Cookies are small text files stored on your device. They help us make the website work properly, remember your preferences, analyse traffic and, where applicable, run marketing activities.
We may use:
-
essential cookies,
-
functional cookies,
-
analytics cookies,
-
marketing cookies.
You can manage cookies through your browser settings or through the cookie banner available on our website, if enabled.
Blocking some cookies may affect how the website works.
5. Payment providers and third-party services
We use third-party tools and service providers to operate our business. These may include:
-
hosting providers,
-
e-mail providers,
-
payment processors,
-
accounting and invoicing tools,
-
newsletter and CRM tools,
-
analytics tools,
-
support tools,
-
cloud storage providers,
-
legal and accounting advisors,
-
technical subcontractors.
These providers may process personal data only to the extent necessary to provide their services to us.
6. International data transfers
Because we sell products internationally and use online tools, your personal data may be transferred outside the European Economic Area.
If data is transferred outside the EEA, we use appropriate safeguards where required, such as Standard Contractual Clauses or other mechanisms permitted under data protection law.
7. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
In particular:
-
account data is kept while your account exists,
-
order and license data is kept for the duration of the contract and limitation periods for claims,
-
invoice and accounting data is kept for the period required by tax and accounting law,
-
support correspondence is kept as long as needed to handle the case and protect against claims,
-
newsletter data is kept until you unsubscribe or withdraw consent,
-
server logs are kept for a limited period necessary for security and technical administration.
After these periods, data is deleted or anonymised unless we are legally required to keep it longer.
8. Your rights
Under data protection law, you may have the right to:
-
access your personal data,
-
receive a copy of your data,
-
correct inaccurate data,
-
request deletion of your data,
-
restrict processing,
-
object to processing,
-
transfer your data,
-
withdraw consent at any time,
-
lodge a complaint with a supervisory authority.
In Poland, the supervisory authority is the President of the Personal Data Protection Office.
You can contact us first at info@eventsforai.com.
Some rights may be limited where we must keep certain data for legal, tax, accounting or claim-related reasons.
9. Automated decision-making
We do not make decisions about you based solely on automated processing that would produce legal effects or similarly significant effects.
We may use marketing and analytics tools that help us understand user behaviour or show more relevant content, but they do not affect your rights, contract terms or access to purchased products.
10. Data security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Only authorised persons and trusted service providers have access to personal data where necessary.
11. WordPress plugins and customer websites
Our WordPress plugins may operate on websites owned or managed by our customers.
In most cases, the customer remains responsible for personal data processed on their own website through the use of our plugins.
We are not responsible for how customers configure, use or integrate our plugins on their websites, unless we separately agree to process personal data on their behalf.
If a plugin sends technical or license data to our servers, we process that data as described in this Privacy Policy.
12. Children’s data
Our products and services are intended for business users and adults.
We do not knowingly collect personal data from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when we change our services, tools, legal requirements or data processing practices.
The current version will always be available on our website.
14. Contact
If you have any questions about this Privacy Policy or your personal data, contact us at: