Terms and conditions

These Terms and Conditions govern the use of our website, customer account, checkout, digital products, WordPress plugins, license keys, updates and related services.

Please read these Terms carefully before placing an order.

1. Seller details

The website and products are operated by:

Frontel Patryk Kowalczyk
ul. Starodworska 1
80-137 Gdańsk
Poland
NIP: 8491573694
REGON: 382926069

E-mail: info@eventsforai.com

For the purposes of these Terms, we may refer to ourselves as “we”, “us”, “our” or the “Seller”.

2. Definitions

For the purposes of these Terms:

Customer means any person or entity using the website, creating an account or placing an order.

Consumer means a natural person entering into an agreement with us for purposes not directly related to their business, trade or professional activity.

Business Customer means a Customer who purchases our products for business, commercial or professional purposes.

Product means a WordPress plugin, digital file, license, subscription, update, add-on, documentation or any other digital product available through our website.

Plugin means software designed to work with WordPress.

License Key means a unique key used to activate access to updates, support or related services.

Website means our website available at eventsforai.com or any other website operated by us for selling our Products.

3. Scope of these Terms

These Terms define the rules for:

  • using our Website,

  • creating and using a customer account,

  • placing orders,

  • buying WordPress plugins and digital products,

  • using license keys,

  • accessing updates and support,

  • handling complaints, refunds and cancellations.

Additional documents may also apply, including:

  • Privacy Policy,

  • Software License Agreement,

  • Refund and Cancellation Policy.

If there is a conflict between these Terms and a more specific document, the more specific document applies to that specific matter.

4. Technical requirements

To use our Website and purchase Products, you need:

  • internet access,

  • a standard web browser,

  • an active e-mail address,

  • a device that allows you to download digital files.

To use our Plugins, you need a self-hosted WordPress installation and technical requirements described on the Product page, such as a required WordPress version, PHP version, WooCommerce version or other dependencies.

You are responsible for checking whether your website meets the technical requirements before purchasing a Product.

5. Customer account

You may be able to create a customer account.

The account may allow you to:

  • view your orders,

  • access invoices,

  • download purchased Products,

  • manage license keys,

  • access updates,

  • contact support,

  • manage subscription details.

You must provide true and accurate information when creating an account or placing an order.

You are responsible for keeping your login details confidential.

We may suspend or delete an account if:

  • the account is used unlawfully,

  • false data is provided,

  • the account is used to abuse our systems,

  • the Customer violates these Terms,

  • the account creates a security risk.

You may request account deletion by contacting us at info@eventsforai.com.

Deleting an account does not delete data that we are legally required or entitled to keep, including order, invoice, accounting, license or claim-related data.

6. Products

We sell digital Products, mainly WordPress plugins.

Product descriptions, features, prices, compatibility information, license limits and subscription terms are displayed on the Product page or during checkout.

We do our best to keep Product information accurate, but minor differences may occur due to updates, technical changes or third-party software changes.

We may update, modify, improve or discontinue Products. This does not affect rights already acquired by Customers under existing paid access periods, unless a change is necessary for legal, security or technical reasons.

7. Orders

To place an order, the Customer must:

  • choose a Product,

  • provide required billing and contact details,

  • choose a payment method,

  • accept these Terms,

  • complete the checkout process.

By clicking the final order button, the Customer makes a binding offer to purchase the selected Product.

The agreement is concluded when the payment is successfully completed and we confirm the order or make the Product available.

We may refuse or cancel an order if:

  • payment is not completed,

  • the order appears fraudulent,

  • the Customer provides false or incomplete data,

  • the Product is no longer available,

  • there is an obvious pricing or technical error,

  • we are legally required to refuse the order.

If we cancel a paid order, we will refund the payment unless we are legally allowed to withhold it.

8. Prices, taxes and invoices

Prices are displayed on the Website or during checkout.

Depending on the Customer’s country, status and applicable tax rules, prices may include or exclude VAT or other taxes.

The final price is shown before payment.

Business Customers are responsible for providing correct billing details, including company name, billing address and VAT number, if applicable.

Invoices are issued electronically and sent to the e-mail address provided during checkout or made available in the customer account.

9. Payments

Payments are processed by external payment providers.

We do not store full payment card details.

Available payment methods are shown during checkout.

Access to a Product may be delayed until the payment is successfully confirmed.

For subscriptions, the Customer authorises recurring payments according to the billing cycle shown during checkout.

10. Delivery of digital Products

Products are delivered digitally.

After successful payment, the Product may be delivered by:

  • download link,

  • customer account access,

  • e-mail,

  • license key activation,

  • access to a protected area,

  • automatic delivery through our licensing system.

No physical shipping applies.

The Customer is responsible for downloading and storing the Product where appropriate.

11. License keys

Some Products require a License Key.

A License Key may be required to:

  • activate the Product,

  • receive updates,

  • access support,

  • access related services,

  • verify valid use.

License limits, including the number of websites or activations, are specified on the Product page, during checkout or in the customer account.

The Customer may not share, sell, rent, publish or transfer a License Key without our permission.

We may suspend or deactivate a License Key if:

  • it is shared publicly,

  • it is used beyond the purchased license limit,

  • it is used in violation of these Terms,

  • payment is reversed, disputed or refunded,

  • the license is used for abuse, fraud or security attacks.

12. WordPress, third-party software and compatibility

Our Plugins are designed to work with WordPress and, where stated, with selected third-party plugins, themes or services.

We do not control WordPress, hosting providers, themes, third-party plugins, browsers, payment providers or external APIs.

We are not responsible for issues caused by:

  • outdated WordPress installations,

  • outdated PHP versions,

  • hosting limitations,

  • conflicts with third-party plugins or themes,

  • custom code,

  • security restrictions,

  • changes introduced by WordPress or third-party services,

  • incorrect installation or configuration by the Customer.

We may provide compatibility information, but we do not guarantee compatibility with every possible WordPress environment.

13. Updates

If a Product includes updates, updates are available during the active license or subscription period, unless stated otherwise.

Updates may include:

  • bug fixes,

  • security improvements,

  • compatibility updates,

  • new features,

  • performance improvements.

We may stop supporting old versions of WordPress, PHP, WooCommerce or other dependencies.

We recommend using the latest stable version of WordPress, our Plugin and required dependencies.

14. Support

Support is provided according to the Product description, license plan or support policy.

Support may include help with:

  • bug reports,

  • license issues,

Support does not include, unless expressly stated:

  • custom development,

  • website building,

  • fixing third-party plugins or themes,

  • server administration,

  • malware removal,

  • SEO, marketing or business advice,

  • modifying the Product for individual needs,

  • support for heavily modified environments.

We may refuse support if:

  • the license is inactive,

  • the Product was obtained from an unauthorised source,

  • the request concerns illegal or abusive use,

  • the Customer is abusive towards our team,

  • the issue is unrelated to our Product.

15. Customer responsibilities

The Customer is responsible for:

  • providing accurate order and billing data,

  • ensuring their WordPress website meets technical requirements,

  • making backups before installing or updating Plugins,

  • testing Plugins in a staging environment where appropriate,

  • keeping WordPress, themes and plugins updated,

  • securing their website,

  • complying with applicable laws,

  • using the Product according to these Terms and the Software License Agreement.

The Customer should not install or update any Plugin on a production website without a recent backup.

16. Prohibited use

The Customer must not use our Products or Website to:

  • break the law,

  • infringe intellectual property rights,

  • distribute malware,

  • attack or overload our systems,

  • bypass license limits,

  • share license keys publicly,

  • resell access to updates or support without permission,

  • misrepresent our Products as their own,

  • use our trademarks without permission,

  • access our systems without authorisation.

17. Intellectual property

Our Website, branding, documentation, designs, content, trademarks, Product names, graphics, videos and commercial materials are protected by intellectual property laws.

The purchase of a Product does not transfer ownership of intellectual property rights.

The Customer receives only the rights expressly granted in these Terms, the Software License Agreement or applicable open-source licenses.

Some parts of our Plugins may be licensed under open-source licenses, including GPL-compatible licenses. Those open-source licenses apply to the relevant parts of the software.

Commercial access to updates, support, license keys, accounts, documentation, hosted services or premium features may be subject to separate contractual terms.

18. Consumer right of withdrawal

If the Customer is a Consumer, they may have a statutory right to withdraw from a distance contract within 14 days, unless an exception applies.

For digital content or digital services, the Consumer may lose the right of withdrawal if:

  • the Consumer expressly agrees to immediate delivery or performance before the end of the withdrawal period, and

  • the Consumer acknowledges that this may cause loss of the right of withdrawal, and

  • we provide the required confirmation where applicable.

Details are provided in our Refund and Cancellation Policy.

Nothing in these Terms limits mandatory consumer rights that cannot be excluded under applicable law.

19. Complaints

The Customer may submit a complaint by e-mail to:

info@eventsforai.com

The complaint should include:

  • Customer name,

  • order number,

  • e-mail used for the order,

  • Product name,

  • description of the issue,

  • screenshots or technical details, if helpful.

We will respond to complaints within a reasonable time and, where required by law, within the applicable statutory deadline.

20. Refunds and cancellations

Refund and cancellation rules are described in our Refund and Cancellation Policy.

If the Product is defective or not as described, the Customer should contact us so we can verify the issue and, where appropriate, provide a fix, replacement, update or refund.

21. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

  • loss of profits,

  • loss of revenue,

  • loss of data,

  • business interruption,

  • website downtime,

  • loss caused by third-party software or hosting,

  • incorrect installation or configuration,

  • failure to make backups,

  • indirect or consequential damages.

Nothing in these Terms limits liability where such limitation is not allowed by law, including liability towards Consumers where mandatory consumer protection laws apply.

22. Changes to these Terms

We may update these Terms when necessary, including due to:

  • changes in law,

  • changes in Products,

  • technical changes,

  • security reasons,

  • business changes,

  • changes in payment or licensing systems.

The current version will be available on our Website.

Changes do not affect orders placed before the effective date of the new Terms, unless the Customer accepts the new Terms or the change is required by law.

23. Governing law and disputes

These Terms are governed by Polish law.

For Business Customers, disputes will be resolved by the Polish court competent for our registered business address, unless mandatory law provides otherwise.

For Consumers, this does not limit any mandatory rights or court jurisdiction granted by consumer protection laws.

Before starting formal proceedings, we encourage Customers to contact us at info@eventsforai.com so we can try to resolve the matter directly.

24. Contact

For any questions about these Terms, contact us at:

info@eventsforai.com